Digital Operations in Fintech: A Study of Process Automation

Abstract

The entire financial technology (Fintech) has transformed digital operations through process automation and enhanced the efficiency and scalability of financial services. Technologies like artificial intelligence, robotic process automation, and some blockchains have streamlined transactions, fraud detection, and credit assessments while reducing operational costs. However, they are challenges such as cyber security risk, and regulatory compliance. This study shows the automation impact challenges and future trends in fintech. Findings highlight automation roles in improving some customer experience, operational efficiency, and financial stability while all these factors are important for sustainable innovations.