EFFECTIVENESS OF AI IN RECRUITMENT AND SELECTION PROCESS W.R.T. INFOSYS

Abstract

The integration of Artificial Intelligence (AI) into the recruitment and selection process has revolutionized traditional hiring practices by enhancing efficiency, accuracy, and fairness. This study explores the effectiveness of AI tools in streamlining candidate sourcing, screening, and evaluation. AI-driven systems such as resume parsers, chatbots, predictive analytics, and machine learning algorithms are increasingly being adopted to identify suitable candidates, reduce hiring time, and minimize human bias. The paper analyzes how AI can improve decision-making by leveraging data-driven insights and enhancing candidate experience through personalized communication. Additionally, the research evaluates potential challenges including ethical considerations, data privacy concerns, and the risk of algorithmic bias. Through a combination of qualitative and quantitative analysis, this study highlights the transformative role of AI in modern recruitment and proposes best practices for its responsible and effective implementation. The findings indicate that while AI cannot entirely replace human judgment, it significantly augments the recruitment process when integrated thoughtfully