EVALUATING THE IMPACT OF TOTAL QUALITY MANAGEMENT ON ORGANIZATIONAL PERFORMANCE. International Journal of Engineering Research and Science & Technology, [S. l.], v. 13, n. 4, p. 1–5, 2017. DOI: 10.62643/. Disponível em: https://ijerst.org/index.php/ijerst/article/view/1047. Acesso em: 28 oct. 2026.