Leveraging Robotic Process Automation and Business Analytics in Digital Transformation: Insights from Machine Learning and AI. International Journal of Engineering Research and Science & Technology, [S. l.], v. 17, n. 3, p. 115–133, 2021. Disponível em: https://ijerst.org/index.php/ijerst/article/view/435. Acesso em: 25 jun. 2026.