A STUDY ON OPERATIONAL RISK IN BANKS. International Journal of Engineering Research and Science & Technology, [S. l.], v. 22, n. 3(1), p. 1495–1501, 2026. DOI: 10.5281/zenodo.21803679. Disponível em: https://ijerst.org/index.php/ijerst/article/view/4280. Acesso em: 6 nov. 2026.